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Delivery & Substitution Policy

Delivery Policy:
Flower Shop N5 delivers directly anywhere in Los Angeles. Orders placed before 10 am are eligible for same-day delivery. The delivery fee will be calculated based on the delivery address at checkout.

Standard Delivery Fee for distance up to 5 miles - $9.90
For distance over 5 miles $9.90 plus $1.50 per each additional miles.

For orders over $125.00 delivery within 5 miles is FREE.
For distance over 5 miles $9.90 plus $1.50 per each additional miles.

For orders over $250.00 delivery within 10 miles is FREE.
For distance over 10 miles $9.90 plus $1.50 per each additional miles.

For orders over $400.00 delivery within 20 miles is FREE.
For distance over 20 miles $9.90 plus $1.50 per each additional miles.

Floral Compositions:
Customers may wish to include a message with their compositions and these messages will also be private and confidential between the customer and the recipient.

Substitution Policy:
In some instances, the florist's photo may represent an overall theme or look that cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, the local florist will ensure that style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.

We offer flower composition, bouquet, and plant delivery services to almost 100% of the United States. Within the United States, all of our specialty gifts, flowers, and plants are delivered by FedEx®, UPS®, or USPS®. Standard shipping and same-day delivery service charges start from $9.90, though prices may vary per delivery, depending on the location or calendar day. Delivery is available Monday through Sunday.

Additionally, we cannot make deliveries to either Intensive Care Units (ICU) or Critical Care Units (CCU) of hospitals due to hospital policy. In the event that the intended recipient is in either the ICU or CCU, we will hold the order until they move to a regular room. We will arrange the freshest products to be delivered at that time.

What Our Clients Says
Laura S.

We love Floral No5 ! Their arrangements are so unique , the quality of flowers are just amazing. If you are looking for a florist with the WOW factor , look no further.

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Amir S.

Beautiful flowers and excellent customer service. Called the florist to ask for her help choosing flowers and she was incredibly kind and helpful. Would definitely return!

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Kirsten W.

The flowers were HUGE! So beautiful!! Will absolutely be ordering again! The flowers were HUGE! So beautiful!! Will absolutely be ordering again!

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Justine R.

I live on the East Coast & needed to send a family friend some flowers for the loss of her loved one. I was a little nervous because I just looked up a few shops hoping I chose the right one. && I sure did ! The arrangement was beautiful & they were able to accommodate my time request. I will definitely be using them for future orders. Thank you for the amazing service & helping me show them a little love all the way from the other side of the country.

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Majid I.

Am happy

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Kayla B.

Absolutely beautiful arrangement.

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Louella M.

Picked this bouquet to send to my friend. She said its the most beautiful bouquet she has ever seen.. and I agree. That's why I picked it. All around, very happy with this purchase.

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Diego G.

My wife loved them! Made her very happy! Would love if if there was a delivery time option.

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Nicolette D.


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Danielle D.

Absolutely Beautiful Arrangement!

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Michelle K.

The arrangement was even more exquisite and stunning in person than the picture! All the delicate, high-quality details and the design were more than just a flower arrangement, it was a work of art. My friend who received it was thrilled and actually said it was the most beautiful arrangement she’s ever gotten in her life. Same-day delivery was timely and friendly. Couldn’t be happier!

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Nanette M.

My friend loved the bouquet, it was beautiful and delivered just in time. Thank you!

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Renata K.

Another stunning arrangement ! Thank you for always delivering such pretty flowers, and making my birthday girls smile :)

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Peter O.

Fantastc arrangement. The bouquet that was delivered matched the advertised photo exactly. Well done Floral No5!!

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Adrienne R.

Thank you for the beautiful bouquet. Delivered with fresh flowers on time and our friends loved it. Thank you thank you.

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